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Please contact our customer service via e-mail for further information about shipping to other countries:
support@be-edgy.com
All orders are fully traceable through a tracking link we send you via e-mail, when your package is ready for dispatch. The tracking links gets active in the moment the package is on its way. In case you added your mobile number to the order, you will ne notified about the order status via SMS.
In case that any technical or logistical issues appear, including sending your order in more then one shipment, no extra charges will be added.
Environmental protection and sustainability are important concerns to us. We therefore attach great importance to making our shipping as environmentally friendly as possible.
Since reuse is more sustainable than recycling in this regard, we start one step before recycling and, to protect the environment, pack our packages as often as possible in the same shipping boxes.
TERM OF DELIVERY
Regarding prepayment the deadline given for delivery begins the day the full price is paid (including VAT and shipping costs), when paying via PayPal it begins as soon as receipt of payment has taken place, with credit card payments the deadline begins with the confirmation of order.
DELIVERY PERIODS
Unless any other period is specified in the item description, the product is delivered in Germany within 1 - 3 days, in case of foreign deliveries, within 5 - 7 days after the order confirmation (in case an advance payment has been agreed upon, after the payment authorisation). Please note that deliveries are not made on Sundays and other holidays.
Our delivery partner:
