SHIPPING

We process and ship orders on working days between 09:00 and 17:00.



Our shipping countries:



ZONE 1: Free shipping

Germany, Austria, Netherlands, France, Belgium, Poland





ZONE 2: €9.90

Italy, Denmark, Czech Republic, Hungary, Slovakia, Luxembourg, Slovenia, United Kingdom





ZONE 3: €19.90

Bulgaria, Croatia, Estonia, Finland, Greece, Ireland, Spain, Latvia, Lithuania, Portugal, Romania, Malta, Sweden, Cyprus, Switzerland



ZONE 5 : €39.90

United States



All deliveries outside of Europe may be subject to import duties (duties, import duties, VAT) determined by the destination country. They are calculated according to the country of manufacture/origin and the classification of the goods and are charged as soon as your package has reached your country. Be Edgy does not withhold duties and taxes at checkout and cannot predict what your possible duties will be: if such additional duties apply, they must be paid in order for your package to clear customs. The customer bears the costs incurred. Please contact your local customs office for more information on the guidelines in your country.



Import duties into Switzerland are not included in the delivery charges and must be borne by the recipient.



YOUR COUNTRY IS NOT INCLUDED? No problem!

For individual inquiries, please email our customer service:

support@be-edgy.com



Orders will be shipped to the shipping address provided by the buyer. Alternatively, delivery to a DHL Packstation is also possible.

All shipped orders can be tracked online. The tracking number, with which the current status of an order can be called up, is sent by e-mail as soon as the order is ready for dispatch. If you provided a mobile number when placing your order, you will be notified by SMS.

Should it be necessary to divide your order into several packages for technical or logistical reasons, you will not incur any additional costs.

Environmental protection and sustainability are important concerns for us. We therefore attach great importance to handling our shipping as environmentally friendly as possible.

Since reuse is more sustainable than recycling in this respect, we start one step before recycling and, for the sake of the environment, pack our packages with the same shipping boxes as often as possible.



DELIVERY TIME



The delivery period is calculated from receipt of full payment for the ordered goods (including statutory VAT and shipping costs). For payments via PayPal, the delivery time is calculated from the time the payment is made. When paying with a credit card, the delivery period begins upon receipt of the order confirmation.



DELIVERY TIME



Unless otherwise stated in the product description, the delivery time for our items within Germany is between 1 and 3 working days. Orders from abroad are delivered 5 to 10 working days after receipt of the order confirmation. Please note that no goods are shipped on Sundays and public holidays.



Our shipping partner:






RETURN



If you are not satisfied with your order, you can return it within 14 days of receipt of the goods. A free return label is provided for orders from Germany, Austria, Netherlands, France, Belgium, UK, Poland and Italy.

Sizes cannot be exchanged. If you need a different size, we ask you to place a new order via our online shop and send the wrong size back to us. The refund of the purchase price will be made after receipt and processing of the return. Please note that the internal processing of returns can take a few days.

If you have any complaints, please contact our customer service.





PAYMENT



We accept the following payments:











We also accept payments in advance and Klarna invoice 14 days.


The shipping costs (including the statutory VAT) are calculated according to the table above.



More payment details
In the case of payment by credit card, this will be charged upon conclusion of the purchase contract.

In the case of an overseas delivery paid for with a credit card. will be charged after the goods have been dispatched.


Our bank connection:

Berliner Volksbank

Bleibgrün 
DE45100900005252191005
BEVODEBB


If you have any questions, our customer service is at your disposal.